Processing of personal data
At Ghost Soul we are especially aware of the security of our website and guarantee the confidentiality of the data provided by our customers. We are committed to providing the best service and experience online.
The new General Data Protection Regulation will enter into force on 25 May 2018, increasing security in the processing of personal data. As a company that defends its customers right to privacy, Ghost Soul further strengthens its position.
Within the scope and for the exclusive purposes of the services we provide to you, Ghost Soul, as far as it determines the means of processing and purposes, is the entity responsible for the processing of your personal data and for ensuring the protection of your privacy, acting in accordance with the law and the new Regulation.
All our records include data that was obtained through customer and order records. If you wish to keep your details you will not need any action on your part. If you want to permanently remove all your data you can do the same through:
• By e-mail to our mail: info@ghostsoul.pt
• By calling our telephone contact: +351 253 849 000
• Through our Facebook or Instagram page.
What information do we collect?
All data requested through the site are required as they are necessary to provide an optimal service to the user.
He data collected on this site is intended for order processing and communication with customers, invoicing, processing of information requests and possible complaints, statistical analysis, as well as their use for direct marketing purposes. We collect your name, mobile number, address and email address.
We also collect the IP address only as identifiers for security reasons and for preventing attacks that may endanger sensitive data.
Data transmission between customers and Ghost Soul is encrypted, all pages on www.ghostsoul.pt were encrypted before being transmitted over the Internet, ensuring the confidentiality and security of information exchange. If there are any security breaches, they will be communicated as soon as possible to our users.
At any time, you have the right to access your personal data, you can view all your information collected about yourself in the customer area, where you can also edit, transfer a copy or completely delete the data.
What happened to the information collected?
Ghost Soul will retain your personal data for the period required to place orders, invoice them and comply with applicable legal obligations.
Ghost Soul will not market or share its customer database with third parties and guarantees the confidentiality of all data provided by its customers and does not share these with third parties that are not part of the ordering or billing process.
Although Ghost Soul collects and processes data securely and prevents it from being lost or manipulated using the most advanced techniques, we inform you that open network collection allows the circulation of personal data without security. At the risk of being seen and used by unauthorized third parties. You have the ability to exercise your rights of access, rectification, forgetfulness, portability of data, and opposition of your data under the Personal Data Protection Act.
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